Swift Locksmith LLC ("Swift Locksmith," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website and services.
We may collect information including name, phone number, email address, service address, vehicle information, appointment details, communications, and service requests.
3. Website Usage Information
We may automatically collect IP address, browser type, device information, pages visited, date and time of access, and referring website information.
4. How We Use Information
Information may be used to provide services, schedule appointments, process payments, improve website functionality, communicate with customers, prevent fraud, and comply with legal obligations.
5. Call Tracking and Communications
When you contact Swift Locksmith LLC by phone, email, website form, or text message, records of communications may be maintained for customer service, quality assurance, training, security, and operational purposes. Calls may be monitored or recorded where permitted by law.
6. SMS Communications
By providing your phone number, you consent to receive communications related to your requested services. Message and data rates may apply. You may opt out at any time by replying STOP.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website performance, analyze traffic, remember preferences, and improve marketing effectiveness.
8. Google Services
Our website may use Google Analytics, Google Ads, Google Tag Manager, and Google Business Profile integrations. These services may collect information according to Google's privacy policies.
9. Information Sharing
Swift Locksmith LLC does not sell customer personal information. Information may be shared only when necessary to provide services, process payments, comply with legal obligations, protect rights and security, or work with trusted service providers.
10. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information. However, no method of transmission or storage can be guaranteed to be completely secure.
11. Data Retention
Personal information is retained only as long as reasonably necessary to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal requirements.
12. Third-Party Websites
Our website may contain links to third-party websites. Swift Locksmith LLC is not responsible for their privacy practices, content, or security.
13. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.
14. Your Privacy Rights
Depending on applicable law, you may request access, correction, deletion, or modification of personal information maintained by Swift Locksmith LLC.
15. Changes to This Privacy Policy
Swift Locksmith LLC may update this Privacy Policy from time to time. Updated versions will be posted with a revised effective date.